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Out-of-Country Coverage

Insured with Canada Life Assurance Company 
Policy No. 335645 – Division 10 

Toll-free number: 1-800-957-9777
(Select prompt 1 for language preference = English)
(Select prompt 4 for benefit selection = Extended Health inquires) 

Download the Travel Assist Brochure (PDF)

Eligibility 

The eligibility requirements are as follows as defined in our Group Policy Contract: 

  1. You must be an Insurable Employee 
  2. You must be Actively at Work 

Coverage 

Coverage is for various emergency and unforeseen medical expenses for each insured person for all the eligible covered costs related to any medical emergency. 

Benefit Class 1, 2, 4, 8
Permanent Employees
Short-Term Employees
Ordained Priests
All Other 
100% coverage up to $1 million for each insured person. 

 

Additional travel insurance recommended. 
Benefit Class 3
Employees on an approved leave of absence 
100% coverage for up to $10,000 per insured individual. 

 

Additional travel and medical insurance recommended. 
Benefit Class 5
Retired Employees 
100% coverage for up to $500,000 per insured individual.  Additional travel and medical insurance recommended. 

 

Each adult travelling should know the telephone number to direct payment to the medical provider anywhere in the world including your group policy number (No. 335645). In case of a medical emergency, call the number of the location you are in. Service is available 24/7. 

Canada or United States: 1-855-222-4051 (toll-free) 

Cuba: 1-204-946-2946 
(submit long-distance charges to Canada Life for reimbursement) 

All other countries: 1-204-946-2577 (collect)