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Paramedical

Insured with Canada Life Assurance Company 
Policy No. 335645 – Division 10 

Toll-free number: 1-800-957-9777
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(Select prompt 4 for benefit selection = Extended Health inquires) 

Eligibility 

The eligibility requirements are as follows as defined in our Group Policy Contract: 

  1. You must be an Insurable Employee 
  2. You must be Actively at Work 

Coverage 

Where provincial registration exists, the paramedical practitioner must be registered in the province where the service is given. If the practitioner is not registered with the applicable governing authority, then your claim will be rejected accordingly. 

Doctor’s referral not required 

If you are a resident of British Columbia, you do not require a referral from your doctor. The doctor’s referral was a requirement that had to be met for MSP (Medical Services Plan) as they had previously covered a portion of the user fees. However, since MSP no longer covers these expenses, Canada Life has not enforced this requirement for BC residents. 

Required for claim 

The invoice provided by your paramedical practitioner’s office must indicate the following: 

  • The name of the claimant 
  • Date the service was rendered and that the expense was paid in full 
  • The receipt must reflect the practitioner’s designation (qualification) and their registration number. 
  • Address of paramedical practitioner’s office